The right tools. The right parts.
The right Audi Norwell warranty.
To further enhance the Audi ownership experience, Audi Norwell will now be offering a Lifetime Replacement Parts & Labor Warranty. Audi Norwell warrants to the original retail purchaser of each new genuine Audi replacement part (excluding accessories and consumable parts as listed below) that such part installed at Audi Norwell will be free from defects in material or workmanship. This would exclude any outside influence. Coverage under the Audi Norwell Lifetime Replacement Parts & Labor Warranty includes the labor to replace the covered replacement part. This warranty is nontransferable.
Warranty Information on
Audi Norwell Installed Parts
Beginning with repairs dated on or after January 2, 2017, the original retail purchaser of a new genuine Audi replacement part purchased and installed at Audi Norwell will be eligible for the Audi Norwell Lifetime Replacement Parts & Labor Warranty. Parts and labor coverage under this Lifetime Warranty are only applicable when the new replacement part has been purchased and installed by Audi Norwell.
What Is Not Covered
Parts sold over the counter that are not installed by Audi Norwell are covered by Audi's one year parts only warranty.
As part of the vehicle's normal service and maintenance requirements, certain parts need to be replaced due to wear and tear. Those parts are excluded from the Audi Norwell Lifetime Replacement Parts & Labor Warranty.
These parts include, but may not be limited to, the following:
- Batteries (including remote keyless entry)
- Brake Pads
- Clutch Lining
- Floor Mats
- Rotors (excluding run out)
- Spark Plugs
- Timing Belts
- Wiper blades
- Tires (See Tire manufacturers warranty)
- Parts installed as part of a collision repair performed by a Certified Audi Body Shop and/or Non-certified Body Shop are not covered by the Audi Lifetime Replacement Parts & Labor Warranty.